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Cancellation Policy |
Cancellations
Cancellation by the ‘client’:
Cancellation by the 'client' is not allowed for any reason except circumstances covered by 'force majeure' (see clause 18.) In the event that the ‘client’ cancels the booking, the ‘client’ agrees to inform Sounds Amazing Entertainment immediately. Sounds Amazing Entertainment agrees to inform the ‘artist’ of the cancellation immediately.
i) Cancellation by the 'client' within 48 hours of booking confirmation will not carry a cancellation fee unless the event date is within the following 7 days, in which case the full booking fee will be due.
ii) Cancellation by the ‘client’ after 48 hours of booking confirmation and up to 61 days from the event will result in loss of booking deposit and 50% of the remaining balance will be payable by the ‘client’ to the ‘artist’ within 14 working days.
iii) Cancellation by the ‘client’ within 60 days and up to 31 days of the event will result in loss of booking deposit and 75% of the remaining balance will be payable by the ‘client’ to the ‘artist’ within 14 working days.
iv) Cancellation by the ‘client’ within 30 days of the event will result in loss of booking deposit and 100% of the remaining balance will be payable by the ‘client’ to the ‘artist’ within 14 working days.
'Artist' cancellation fees should be sent to Sounds Amazing Entertainment to be forwarded on to the 'artist' within 7 working days of receipt.
On behalf of the ‘artist’, any payment outstanding from the 'client' outside of these terms will be referred to Sounds Amazing Entertainment debt recovery company 'Daniels Silverman Limited' and will be subject to a surcharge of 15% plus VAT to cover collection costs incurred. This surcharge together with all other charges and legal fees incurred will be the responsibility of the 'client' and will be legally enforceable.
It is the ‘clients’ responsibility to ensure their venue can accommodate the ‘artist’ and non-performance of the ‘artist’ due to venue restrictions will place the ‘client’ liable for cancellation fees as detailed above.
Cancellation by the ‘artist’:
Cancellation by the 'artist' is not allowed for any reason except circumstances covered by 'force majeure' (see clause 18.)
In the unlikely event that the ‘artist’ cancels the booking, the ‘artist’ agrees to inform Sounds Amazing Entertainment immediately. 'Sounds Amazing Entertainment agrees to inform the ‘client’ of the cancellation and make all reasonable attempts to find a suitable replacement artist of similar standard and style, at no extra cost to the ‘client’. Should a suitable replacement not be found, Sounds Amazing Entertainment agrees to refund the ‘client’ their deposit plus any other booking fees already paid in advance.
Should the ‘artist’ cancel a booking under circumstances not covered by 'force majeure' (see clause 18) the ‘client’ may pursue unlimited damages from the ‘artist’ as they see fit. The ‘artist’ also agrees to pay Sounds Amazing Entertainment an administration fee equal to the commission due on the booking (referred to previously as the ‘deposit’) and this must be paid to Sounds Amazing Entertainment within 7 working days. The 'artist' also agrees to refund the 'client' any difference between the original booking fee and the fee charged by any replacement artist arranged for the ‘client’ by Sounds Amazing Entertainment.
There will be no refund given to the 'client' against the booking deposit already paid, and no ‘administration charge’ will be made to the act, if a replacement artist of similar value can be arranged by Sounds Amazing Entertainment and agreed by the ‘client’. However, should a replacement artist charge a much lower fee, the client will be refunded a proportionate amount of their booking deposit and the replacement artist will be due their usual fee. Where possible, the 'client' and 'artist' will be contacted to agree this in advance.
If a replacement artist is required last minute and the 'client' is not happy to accept the replacement artist, they must not allow the replacement artist to perform. If the replacement artist is allowed to perform, their full fee will be due.
Any payment outstanding from the 'artist' outside of these terms will be referred to our recovery company 'Daniels Silverman Limited' and will be subject to a surcharge of 15% plus VAT to cover collection costs incurred. This surcharge together with all other charges and legal fees incurred will be the responsibility of the 'artist' and will be legally enforceable.
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**Please remember the DJ you choose for your function can be the difference between you and your guests having a good time or a great time** at DJ for your Party only GREAT is good enough.
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Site last updated on Friday 8th January 2010
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